UK Personal Fees and Limits
UK Personal Fees and Limits
Dated: 27/11/2022
Table of contents
Legacy Plans
Simple
| Core Account |
|---|
| Monthly Fee: Free |
| Annual Fee: Free |
| Monese Account Opening: Free |
| Closing your Monese Account: Free |
| Issuance of Virtual Monese Card: Free |
| First physical Monese Card with your Monese GBP Account or Monese EUR Account: Free (£4.95 / €4.95 / 19.95 lei - standard delivery fee applies) |
| Second physical Monese Card with your Monese GBP Account or Monese EUR Account: Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies) |
| Card replacement (in case of being lost/stolen or expired): Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies) |
| Checking your balance and transactions in-App: Free |
| Locking and unlocking Monese Card: Free |
| Money Management Features: Free |
| E-mail alerts, mobile notifications, in-App and SMS messages: Free (standard operator SMS charges may apply) |
| Monese Customer Service: Free |
| Top-ups |
|---|
| Instant card top-up: Free |
| Top-up made via Sofort: Free within ATM & Top-up Allowance (see below) |
| Paysafecash top up (available for Monese EUR and RON Accounts only): 3.5% per Transaction (€3 / 15 lei minimum fee applies) |
| Post Office cash load (available for Monese GBP Account only: 3.50% (minimum £3) |
| PayPoint cash load (available for Monese GBP Account only): 3.50% (minimum £3) |
| Sending and receiving money & Transfers |
|---|
| Real time transfers between Monese Accounts (including pots) owned by the same user: Free (subject to currency exchange fee) |
| Real time transfers between Monese Accounts owned by different users: Free (subject to currency exchange fee) |
| Outgoing domestic allowance: 50 transactions per month |
| Outgoing domestic transfers: Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance. |
| Outgoing international transfers: no transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro sent account outside your country but inside the Single Euro Payments Area |
| Incoming bank transfers: Free |
| Direct Debits: Free |
| Currency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users: Your money is converted at the wholesale exchange rate. An adjustment fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT). |
| Currency exchange on outgoing international transfers from the Monese App: Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 2.5% of transaction value, minimum €2 / £2 / 8 lei). An additional fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT). |
| Incoming international payments: Current incoming international transfers in RON, GBP & EUR is free until 31/01/2023. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SEPA). From early 2023 we will be offering a new incoming international payments service with 30+ currencies from 150+ countries with a dedicated IBAN. This service is optional but has fees based on plans. See below: |
| Annual subscription fee: £10 /€10 / 60 lei) |
| Currency exchange fees for international incoming tranfers: Free plans -2% (min £3 /€3.5 / 20 lei) |
| Card Spend |
|---|
| Apple/Google pay: Free |
| Purchases with Monese Card (Online and POS) in card currency: Free |
| Purchases with Monese Card (Online and POS) in foreign currency if in Pounds sterling, Euro, Romanian lei and Swedish krona: Free, Mastercard wholesale exchange rate applies |
| Foreign Currency Spend Allowance (Monese Card only): £2000 / €2000 / 10,000 lei |
| Monese Card purchases (Online and POS) in foreign currency other than Pounds sterling, Euro, Romanian lei and Swedish krona, including: Free within allowance, Mastercard wholesale exchange rate applies |
| Fee applicable once Foreign Currency Spend Allowance is exceeded: 2% per Transaction, Mastercard wholesale exchange rate applies |
| Withdrawals: |
|---|
| ATM & Top up Allowance. The allowance is shared between all of your Monese Accounts: £200 / €200 / 1000 lei |
| ATM withdrawals worldwide: Free within allowance |
| Cashback cash withdrawal in store (available for Monese GBP Account only): Free within allowance |
| Fee applicable once ATM & top-up allowance detailed above is exceeded: 2% per Transaction |
Starter
| Core Account |
|---|
| Monthly Fee: Free |
| Monese Account Opening: Free |
| Closing your Monese Account: Free |
| Issuance of Virtual Monese Card: Free |
| First physical Monese Card with your Monese GBP Account or Monese EUR Account or Monese RON Account: Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies) |
| Additional physical Monese card: Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies) |
| Card replacement (in case of being lost or stolen): £4.95 / €4.95 / 19.95 lei (An additional £4.95 / €4.95 / 19.95 lei standard delivery fee applies) |
| Checking your balance and transactions in-App: Free |
| E-mail alerts, mobile notifications, in-App and SMS messages: Free (standard operator SMS charges may apply) |
| Locking and unlocking Monese Card: Free |
| Monese Customer Service: Free |
| Money Management Features: Free |
| Top-ups |
|---|
| Instant card top-up: Free |
| Sofort top-up: 2% per transaction |
| Paysafecash top-up (available for Monese EUR and RON Accounts only): 3.5% per Transaction (€3 / 15 lei minimum fee applies) |
| Post Office cash load (available for Monese GBP Account only: 3.50% (minimum £3) |
| PayPoint cash load (available for Monese GBP Account only): 3.50% (minimum £3) |
| Sending and receiving money & Transfers |
|---|
| Real time transfers between Monese Accounts (including pots) owned by the same user: Free (subject to currency exchange fee) |
| Real time transfers between Monese Accounts owned by different users: Free (subject to currency exchange fee) |
| Outgoing domestic allowance: 50 transactions per month |
| Outgoing domestic transfers: Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance. |
| Outgoing international transfers: No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments Area. |
| Incoming bank transfers: Free |
| Direct Debits: Free |
| Currency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users: Your money is converted at the wholesale exchange rate. An adjustment fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT). |
| Currency exchange on outgoing international transfers from the Monese App: Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 2.5% of transaction value, minimum €2 / £2 / 8 lei). An additional fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT). |
| Card Spend |
|---|
| Apple/Google pay: Free |
| Purchases with Monese Card (Online and POS) in card currency: Free |
| Purchases with Monese Card (Online and POS) in foreign currency if in Pounds sterling, Euro, Romanian lei and Swedish krona: Free, Mastercard wholesale exchange rate applies |
| Purchases with Monese Card (Online and POS) in foreign currency other than Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate plus 2% of the transaction value |
| Withdrawals: |
|---|
| ATM withdrawals: €1.5 / £1.5 / 5 lei per ATM withdrawal (subject to currency exchange fees) |
| Cashback cash withdrawal in store (available for Monese GBP Account only): Free |
| Currency exchange on using the Monese Card for ATM withdrawals in Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate |
| Currency exchange on using the Monese Card for ATM other than Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate plus 2% of the transaction value (minimum €2 / £2 / 8 lei on ATM withdrawals) |
Essential (UK and Existing Customers Only)
| Core Account |
|---|
| Monthly Fee: £1.95 / €1.95 / 8.95 lei for using any number of Monese Accounts (for example if you hold a Monese Essential GBP Account and a Monese Essential EUR Account as well, you’ll only pay £1.95 / €1.95 in total). After paying your first monthly fee when joining Monese Essential GBP, you won’t pay a monthly fee if you don’t have any money in your Monese Account. |
| or Annual Fee: £19.95 / €19.95 / 74.95 lei for using any number of Monese Accounts (for example if you hold a Monese Essential GBP Account and Monese Essential EUR Account as well, you’ll only pay £19.95 / €19.95 in total). |
| Monese Account Opening: Free |
| Closing your Monese Account: Free |
| Issuance of Virtual Monese Card: Free |
| First physical Monese Card with your Monese GBP Account or Monese EUR Account or Monese RON Account: Free (free standard delivery) |
| Second physical Monese Card with your Monese GBP Account or Monese EUR Account or Monese RON Account: Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies) |
| Card replacement (in case of being lost/stolen or expired): Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies) |
| Checking your balance and transactions in-App: Free |
| E-mail alerts, mobile notifications, in-App and SMS messages: Free (standard operator SMS charges may apply)__ |
| Locking and unlocking Monese Card: Free |
| Monese Customer Service: Free |
| Money Management Features: Free |
| Top-ups |
|---|
| Instant card top-up: Free |
| Top-up made via Sofort: 1% per transaction |
| Paysafecash top-up (available for Monese EUR and RON Accounts only): 3.50% per Transaction (€3 / 15 lei minimum fee applies) |
| Post Office cash load (available for Monese GBP Account only: 3.50% (minimum £3) |
| PayPoint cash load (available for Monese GBP Account only): 3.50% (minimum £3) |
| Sending and receiving money & Transfers |
|---|
| Real time transfers between Monese Accounts (including pots) owned by the same user: Free (subject to currency exchange fee) |
| Real time transfers between Monese Accounts owned by different users: Free (subject to currency exchange fee) |
| Outgoing domestic allowance: 50 transactions per month |
| Outgoing domestic transfers: Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance. |
| Outgoing international transfers: No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments Area. |
| Incoming bank transfers: Free |
| Direct Debits: Free |
| Currency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users: Your money is converted at the wholesale exchange rate. An adjustment fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT). |
| Currency exchange on outgoing international transfers from the Monese App: Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 2% of transaction value, minimum €2 / £2 / 8 lei). An additional fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT). |
| Incoming international transfers: Current incoming international transfers in RON, GBP & EUR is free until 31/01/2023. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SERPA) .From early 2023 we will be offering a new incoming international transfer service with 30+ currencies from 150+ countries with a dedicated IBAN. This service is optional but has fees based on plans. See below: |
| Annual subscription fee: £10 / €10 / 60 lei |
| Currency exchange fees for international incoming transfers: 2% (min £3 / €3.5 / 20 lei |
| Card Spend |
|---|
| Apple/Google pay: Free |
| Purchases with Monese Card (Online and POS) in card currency: Free |
| Purchases with Monese Card (Online and POS) in foreign currency if in Pounds sterling, Euro, Romanian lei and Swedish krona: Free, Mastercard wholesale exchange rate applies |
| Purchases with Monese Card (Online and POS) in foreign currency other than Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate plus 0.5% of the transaction value |
| Withdrawals: |
|---|
| ATM allowance: £200 / €200 / 1000 lei |
| Cashback cash withdrawal in store (available for Monese GBP Account only): Free within allowance |
| Fee applicable once ATM allowance detailed above is exceeded: 2% per Transaction |
| Currency exchange on using the Monese Card for ATM withdrawals in foreign currency in Pounds sterling, Euro, Romanian lei and Swedish krona: Free within allowance at Mastercard wholesale exchange rate |
| Currency exchange on using the Monese Card for ATM withdrawals in currencies other than Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate plus 0.5% of the transaction value (minimum €2 / £2 / 8 lei on ATM withdrawals) |
| Insurance: |
|---|
| Bills Protection: Free within limits |